Event Ticket & Refund Policy

Last updated: 10/1/26

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Event Refunds

• Request a refund at least 5 days before the event start time by emailing info@nsagreaternashville.org.

• Approved refunds are issued in full, minus a 5% fee to cover card processing and administrative costs.

• After that deadline, tickets are non-refundable. This also applies to no-shows.

• Duplicate or mistaken purchases follow the same deadline.
   

Transfers

Can't make it? You may send someone in your place if you paid for your event ticket. Email us their name before the event.

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If we change or cancel an event

If the chapter cancels an event, you'll receive a full refund or credit toward a future event, your choice. If we change the date, time, speaker, or venue, we'll notify ticket holders by email. If you can't attend the new date or location, you may request a full refund within 7 days of our notice.

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Photos and video

We photograph and record chapter events for chapter communications and promotion. By attending, you consent to being photographed or recorded and to the chapter's use of those images. If you prefer not to be photographed, let a board member know at check-in.

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At the event

Attendees agree to follow our Code of Conduct. We may remove anyone who violates it, without refund. Attendees are responsible for their own belongings and conduct, and the chapter is not responsible for personal injury, loss, or damage except as required by law.